Privacy Policy
Last Updated: April 27, 2025
At karkhanahub.com ("Website"), a Software-as-a-Service (SaaS) platform for machine and equipment booking, operated by MASSLESS INNOVATION PRIVATE LIMITED, a company incorporated under the laws of India with its registered office at 1/5779, ST No-14, BALBIR NAGAR CHOWK, Shahdara, Delhi-110032 ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you submit information through our Coming Soon page, in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act), Information Technology Act, 2000, and other applicable Indian laws. By submitting your information, you consent to the practices described in this Policy.
1. Data We Collect
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User Information: We collect your email address and, if provided, your name when you express interest in karkhanahub.com.
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Vendor Information: We collect vendor details, such as business name, contact information, GSTIN, equipment details (e.g., type, capacity), or financial information (e.g., bank details), to evaluate onboarding as equipment providers.
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Technical Data: We may collect non-personal data automatically, such as IP addresses, browser details, or device information, through cookies or analytics tools (see Section 7).
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If you provide sensitive personal data (e.g., financial information for vendors), we will apply additional safeguards as required by the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
2. How We Use Your Data
We use your data to:
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Send you updates about the launch of karkhanahub.com, promotional offers, and information about our SaaS platform, subject to your explicit consent.
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Evaluate vendor applications for onboarding as equipment providers, including verifying business details and equipment suitability.
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Improve our services and analyze page performance (e.g., via analytics).
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Comply with legal obligations, such as tax, reporting, or audit requirements.
3. Consent and Your Choices
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By submitting your information, you consent to its use as described in this Policy.
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For marketing communications, we will obtain your explicit consent via a checkbox. You may withdraw consent at any time by unsubscribing through the link in our emails or contacting us.
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You may opt out of non-essential cookies through our cookie banner.
4. Data Sharing
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We may share your data with:
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Third-party service providers (e.g., email marketing platforms like Mailchimp, cloud hosting like AWS) who assist with our operations, subject to strict data processing agreements.
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Legal authorities, if required by law or to protect our rights.
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Business partners or auditors for vendor onboarding, with your consent.
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We do not sell your personal data.
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Vendor data may be shared with platform partners (e.g., payment processors) for onboarding, subject to confidentiality agreements.
5. Data Storage and Security
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Your data is stored on secure servers with industry-standard encryption and access controls.
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We implement reasonable security practices as required by the Information Technology Rules, 2011, to protect against unauthorized access, loss, or misuse.
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In case of a data breach, we will notify you and the Data Protection Board as required by the DPDP Act.
6. Data Retention
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We retain your data only as long as necessary for the purposes outlined (e.g., until the website launch or vendor evaluation is complete).
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You may request deletion of your data (see Section 8).
7. Cookies and Tracking
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We may use cookies or analytics tools (e.g., Google Analytics) to collect technical data for improving the page.
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A cookie banner will allow you to manage preferences for non-essential cookies, as required by the DPDP Act.
9. Cross-Border Data Transfers
If data is transferred outside India (e.g., to third-party servers), we ensure compliance with DPDP Act requirements, such as adequacy standards or contractual safeguards.
11. Changes to This Policy
We may update this Policy periodically. Changes will be posted on this page, and significant changes will be communicated via email or a website notice.
12. Contact Us
For questions about this Policy, contact our Data Protection Officer: